A direct line
to Smartdrumm.
For Barline questions, product feedback, or company enquiries, email us directly.
contact@smartdrumm.comProduct support
If you are using a development or test build of Barline, please include your iPad model, iPadOS version, and Barline version or build number. Describe what you were doing and what happened.
A screenshot can help us understand a display or navigation issue. Remove private information before sending it. You do not need to send your complete music library or account credentials.
Email product support ↗Common questions
Where can I download Barline?
Barline is not yet publicly available on the App Store. Contact us for current product information. This website does not offer a public download.
What music can I use?
Barline works with PDF sheet music that you supply. Only import or share music you have the right to use. The screenshots here use public-domain demonstration music.
How does automatic page turning work?
Record your page turns during a run-through, then enable Performance mode. Start with a tap or pedal press on your cue, and Barline repeats the saved timing. Mark open sections during recording so it can wait for your cue at those points.
What do Groups share?
Groups share a running order, charts, and instrument parts. Each player keeps their own annotations. Leaders and editors prepare changes and publish them when ready.
What are the AI tools for?
AI helps with chart information and naming, music book indexes, sorting instrument parts, and practice suggestions. Review the results before applying them. These tools use online services.
Can I turn pages with a pedal?
Barline supports compatible Bluetooth page-turning pedals that send keyboard commands. Pair the pedal in iPad Bluetooth settings, then use Barline's controller settings to check or customise its controls.
How do I report a problem?
Email the steps that led to the problem, what you expected, and what appeared instead. Include the app build and device details so we can investigate the same conditions.
How do I ask a privacy question?
Email contact@smartdrumm.com and specify whether your question concerns this website, an email you sent us, or a Barline test build.